Job Description
Interested Candidates can Walkin to the below mentioned Address- Sears Holdings India EON Free Zone, Cluster C, Wing 2, 7 th Floor, MIDC Kharadi Knowledge Park, Pune 411014 Please carry below documents Current or offer letter/releiving Letter Pancard Last 3 months payslips JD Researches and verifies information on databases * Takes escalated calls and catalog verifications * Handles cash orders and deposits * Communicates in writing to customers on orders for missing information * Handles customer complaints and chargebacks via email and phone * Processes and investigates report details * Processes renewals, new orders and re-enrollment orders * Performs filing and maintains files * Fills out batch tickets to ensure proper charge of time * Handles requests by mail for Clubs and Services * Performs other duties as assigned Education Requirements: Undergraduates/ Graduates Job Requirements:* Written and verbal communication skills * Keyboarding skills * Basic math and problem solving skills * Ability to be detail oriented * Organizational skills * Customer relations skills * Ability to handle multiple tasks and set priorities and follow directions * Effective time management skills * Frequent sitting, some standing and walking, bending and reaching as necessary * Ability to frequently use fingers and hands to manipulate computer and telephone equipment * Ability to communicate with customers and co-workers while continuously wearing a telephone headset
Salary:Not Disclosed by Recruiter
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
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